Tele Digital Brings Meta’s WhatsApp Business Revolution To Nepal

Kathmandu — Tele Digital Services Pvt. Ltd., a Ramesh Corp. entity and authorized partner of Meta and Google, hosted a landmark industry event titled “THE CONVERFERENCE” on May 22, bringing Meta’s WhatsApp Business API ecosystem officially into Nepal’s growing digital business landscape. The high-level gathering brought together corporate leaders, marketers, and digital decision-makers from across Nepal to explore the future of conversational commerce, customer engagement, and business messaging.

The event marked a major step forward for Nepal’s digital transformation journey, featuring a keynote address by Meta’s Regional Partnership Manager for APAC, Albert Tiong. His participation highlighted Meta’s growing focus on Nepal as an emerging market for business messaging and conversational commerce. During the programme, speakers discussed how the WhatsApp Business API is rapidly transforming customer communication worldwide by helping businesses improve customer service, sales conversion, lead generation, retention, and personalized engagement through direct conversations.

The programme emphasized the global rise of conversational commerce, noting that more than one billion people connect with businesses across Meta’s messaging platforms every week. With WhatsApp already widely used across Nepal for daily communication, the event showcased how Nepali businesses can now move beyond traditional channels such as SMS and email toward more trusted, measurable, and interactive customer engagement through WhatsApp.

Speaking at the event, Albert Tiong stated that Nepal is currently at an important turning point for business messaging and highlighted that the WhatsApp Business Platform is designed for businesses of every size — from small local retailers to large national enterprises. He emphasized that customers are already communicating through WhatsApp, and brands now have an opportunity to become part of those conversations in a more natural and effective way.

Sanjay Agrawal, Executive Director of Ramesh Corp., said the initiative reflects Ramesh Corp.’s long-standing commitment to supporting Nepali businesses with global digital platforms while ensuring local support, local payment systems, and easier accessibility for enterprises in Nepal.

Navankur Sood, CEO of Tele Digital Services Pvt. Ltd., shared that the company has spent more than two years building a stronger ecosystem around Meta Ads, Google Ads, and WhatsApp API solutions for the Nepali market. He highlighted that modern consumers prefer conversations over traditional advertising and stressed the importance of creating customer-first digital experiences that feel personal rather than promotional.

Tele Digital Services Pvt. Ltd. currently provides Nepali businesses with direct access to Google Ads, Meta Ads, Google Workspace, and WhatsApp Business API solutions, supported by local expertise, instant ad credits, local payment support, and dedicated in-country service under the backing of Ramesh Corp.