In the EV sector, Cymex introduces the automobile industry’s leading extended warranty with BYD

Kathmandu – Cimex Inc. Pvt. Ltd., the authorized distributor of BYD Auto Industry in Nepal, has announced the implementation of a comprehensive extended warranty policy for all BYD electric vehicles (EVs) sold in Nepal.

This move is expected to set a new benchmark in the EV industry’s after-sales support sector.

The new warranty reflects the company’s unwavering commitment to customer satisfaction and confidence in BYD’s advanced electric vehicle technology. The following extended coverage will be offered under this policy:

Battery Warranty

The previous warranty of 8 years or 160,000 kilometers has now been extended to 10 years or 200,000 kilometers, making it the longest battery warranty coverage in the EV industry.

Motor Warranty

Previously, 8 years or 150,000 kilometers, now extended to 10 years or 200,000 kilometers. This ensures long-term peace of mind for valued customers.

Whole Vehicle Warranty

Coverage on components like lights, tire pressure monitoring modules, suspension ball joints, etc., has been upgraded from 4 years or 100,000 kilometers to 5 years or 125,000 kilometers.

General Vehicle Parts Warranty

For all vehicle parts except consumables, oil, charging equipment, gifts, and refrigerators, the warranty has been increased from 6 years or 150,000 kilometers to 7.5 years or 187,500 kilometers.

This extended warranty policy reflects the durability, performance, and reliability that BYD EVs stand for. It is thoughtfully designed to offer customers a sense of unmatched trust and long-term assurance, making EV ownership a stress-free experience.

Speaking about the update, Sahil Shrestha, CEO of Cimex Inc., said:

“Our extended warranty reflects our deep confidence in BYD’s cutting-edge electric vehicle technology and our commitment to delivering excellent service to our customers. As the shift toward electric mobility accelerates, we believe this initiative will play a crucial role in building long-term trust and loyalty among our customers.”

Cimex remains fully committed to leading the electric mobility sector by offering state-of-the-art vehicles with the best after-sales support in the automobile industry. With over 13 advanced service centers across Nepal and a growing sales and charging network, BYD customers can access comprehensive support from anywhere during their journey.